Voting focused on service, quality and value
Singapore Airlines has just been awarded Best Airline in the World in TripAdvisor’s 2019 Travellers’ Choice Awards for Airlines. This is the second time SIA has taken home top honours in the annual vote which takes into account the quantity and quality of airline reviews and ratings over a 12-month period on the site.
Bryan Saltzburg, President of TripAdvisor Flights, Cruise & Car, says: “This consumer accolade is a testament to outstanding service, world-renowned quality and amazing value. The Singapore Airlines team should be proud of their award, as travellers around the globe have said this airline is among their preferred carriers when choosing to fly.”
Since winning the accolade last year, Singapore Airlines has continued to enhance the flying experience for its customers, enabling pre-ordering of inflight meals network-wide for customers in the premium cabins as well as announcing plans to roll out new wellness cuisine and seasonal menus in the second half of this year. SIA has also been driving digital initiatives such as KrisPay to provide KrisFlyer members more opportunities to earn miles through everyday purchases.
“We are very pleased to be back-to-back winner of the Best Airline in the World accolade in these prestigious awards,” said Singapore Airlines CEO, Goh Choon Phong. “We wish to thank our customers for their ongoing support, as well as our staff from all around the world who go the extra mile every day to deliver the best travel experience to our customers.”
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